At a Glance.
In a fast-evolving telehealth landscape, Teladoc Health, an industry pioneer in virtual care, needed more than surface-level enhancements. They required a redefined digital experience, a mobile-first design approach, and a search-optimized platform that could better serve their global audience.
Impact
With an improved interface, faster site speed, and content-focused strategy, Teladoc Health now offers a more intuitive, accessible, and high-performing digital experience. The result: shorter user journeys, higher engagement, and stronger organic visibility, all supported by a mobile-first experience.
Key Services
- UI/UX Design Centered Around Patient Experience
- Website Performance Optimization for Speed & Accessibility
- SEO & Content Strategy for Organic Visibility
- Mobile Experience Design for Anytime, Anywhere Access
Where Usability Meets Digital Care
Picture this: A busy working parent in Toronto opens the Teladoc mobile site to schedule a pediatric consultation. Navigation is seamless. Pages load in seconds. Relevant health resources appear instantly. The booking process is complete in under two minutes.
This isn’t just a telehealth platform; it’s a next-generation digital care experience, seamlessly blending technology and compassion, reducing barriers to access, and empowering patients to connect with trusted healthcare anytime, anywhere.
Backed by data-driven design and SEO insights, the platform now bridges patients and providers with greater efficiency, measurable growth, and a stronger sense of digital trust.
The Mission
The mission? To evolve Teladoc Health’s digital platform into a patient-first, performance-driven ecosystem that scales globally, connects faster, and communicates trust, ease, and care at every interaction.
- Design a mobile-first platform that feels as intuitive and accessible as modern patient expectations.
- Stay globally optimized with a secure, high-performing architecture built for speed and reliability.
- Create SEO-informed content that aligns with medical search intent and connects patients with the right resources.
- Improve discoverability and engagement through advanced technical optimization and user-focused design strategies.
Today, Teladoc Health’s platform isn’t just a healthcare website; it’s a digital care hub, a trusted patient companion, and a powerful driver of engagement worldwide.
The Results.
Within just 60 days of launch, Teladoc Health’s U.S. platform experienced a 55% increase in organic traffic and a 37% improvement in mobile session duration. Bounce rates decreased by 42%, while first-time appointment bookings on mobile grew by 63%. Most importantly, the new digital ecosystem empowered patients to find care faster, engage more deeply, and trust Teladoc as a leader in virtual healthcare.
“Mselleo helped us shift from a fragmented interface to a patient-first platform. Their SEO and mobile strategies didn’t just bring traffic — they brought the right traffic, with real intent.”
Claudia Reynolds, VP of Global Digital, Teladoc Health
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“Mselleo helped us shift from a fragmented interface to a patient-first platform. Their SEO and mobile strategies didn’t just bring traffic, they brought the right traffic, with real intent.”
VP of Global Digital at Teladoc
“The redesign wasn’t just cosmetic; it changed how our patients interact with us online. Appointments are easier to book, resources are more accessible, and our engagement rates have never been higher.”
Director of Patient Engagement at Teladoc
At Mselleo, we help healthcare and wellness brands rethink digital performance. From clean UI to robust SEO strategies and mobile-first platforms, we build experiences that deliver care with clarity.
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Partnering with Mselleo gave us a secure, user-friendly digital platform that transformed patient connections.
Dr. Emily Carter
Senior Digital Health Consultant, Teladoc Health (USA)
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